
CONGRATULATIONS ON YOUR BRAND NEW COLLATERAL, NOW IT’S TIME TO REFINE AND FINALISE!
Read through the below to understand our Refinement Process, so that you can make the most out of it and customise your content.
The aim of this process is to fine tune your content to ensure it accurately reflects your vision, while keeping in balance all of the important elements that we have delicately woven throughout your site build. Each and every detail is intentionally and carefully curated to ensure the most optimal balance of technical priorities. We thoughtfully weave through elements with purpose, whether that is design and flow, user experience, engagement or aesthetics. In each detail or section, one of these priorities may take focus.
TRUST US - AS DESIGNERS, WE ARE THE EXPERTS
We put our wealth of knowledge and experience behind your project, crafting it with our expertise to achieve the best result for your unique circumstances. When we make changes to this delicate balance, it has a ripple effect. If we shorten a section of text, we will have to rebalance the section, adjust the entire page to reflect this, and so on. Please bear in mind that each change you request may have an effect on the site flow, functionality, overall quality or otherwise.
HOW THE REFINEMENT PROCESS WORKS
Your package will be inclusive of an allocated timeframe of updates within the refinement process. Once we have received your requests, analysed and categorised each one, we will confirm each request with you (with notes if necessary) and advise whether these updates are possible and fit within your dedicated review time allocation. If not, we will provide you with a quote.
WHAT WE NEED FROM YOU
When requesting updates, please provide EXACT request details, including colour codes, font names, and exact image names for photo changes. Please note that although we will do our best to achieve your requests, not all changes are possible, due to restrictions within your chosen platform or otherwise. Fill in all applicable sections and leave the rest blank.
Bear in mind that this Refinement Questionnaire must be completed by your agreed upon date, no more than 7 days after receiving your first draft to ensure a streamlined project timeline. Each and every update request you have must be noted below. We will not take additional requests after receiving your completed Questionnaire, and we complete all updates in one round - all at once - so please ensure you take your time and include all requests.
We recommend completing your questionnaire on a Desktop Computer or Laptop. Bring up this page on your desktop, then open your First Draft in both a second tab and on iphone. This is important as all content can appear differently across desktop and mobile due to the fluctuation in screen dimensions. Please complete all your change requests with references to mobile and/or desktop view when necessary.
We appreciate your time and can’t wait to provide you with a final draft of your project that is fine tuned to your vision - and you are proud to call your own.
Make sure to dedicate at least an hour to your Questionnaire, so you can provide as much detail within your requests as possible. Now let’s get started!
WELCOME TO THE PROJECT REFINEMENT QUESTIONNAIRE
LET’S FINE TUNE YOUR PROJECT
WHAT HAPPENS NOW
Once we receive your completed Refinement Questionnaire, our designer will assess your requests. We will then reach out to confirm all updates with you, and provide further information where necessary, working within your projects best interests and our recommendations.
Each project has an amount of time dedicated towards the completion of your Review Updates. If the work required for your requested updates exceeds this allotted review time, we will provide you with additional quotations if necessary. We will then gain your approval for the updates, and our designer will proceed with completing your requests.
Your final draft will then be presented, and we will move forward with the Project Completion and handover process!
Have more questions about the Refinement Process? Get in touch with your Designer.
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PROJECT BRIEFING
REFINEMENT PROCESS